Privacy Policy

At Aromae Handmade Luxury Candles, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with out services.

  1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Details: Name, email address, phone number, and shipping/billing address.

1.2 Payment Information: Card details or payment method (Processed securely by third-party payment processors).

1.3 Website Activity: Browsing data, IP address, and cookies to improve user experience.

1.4 Order Information: Details about your purchases, preferences, and interactions with us.

2. How We Use Your Information

We use your information to:

2.1 Process and fulfill your orders.

2.2 Communicate with you about your orders, updates, and promotions.

2.3 Improve our website, products, and services.

2.4 Provide customer support and respond to inquiries.

2.5 Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information

We respect your privacy and will never sell your information. However, we may share it with trusted third parties:

3.1 Service Providers: To process payments, ship products, and host our website.

3.2 Analytics Tools: To understand website performance and user behavior.

3.3 Legal Authorities: When required by law or to protect our rights.

4. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. Cookies allow us to:

4.1 Recognize your preferences.

4.2 Track website performance and improve features.

4.3 Display relevant advertisements on other platforms.

You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.

5. Data Security

We implement strict security measures to protect your personal information, including encryption, secure servers, and access controls. However, no online data transmission can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

6.1 Access and update your personal information.

6.2 Request the deletion of your date, subject to legal obligations.

6.3 Opt out of marketing communications by clicking the “unsubscribe” link in our emails.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Please review this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@aromaecandles.com